Frequently Asked Questions (FAQ)
If for any reason you are not completely satisfied with your purchase, you may return or exchange the product within 14 days from the date of receipt. The product must be unused and in its original condition without any signs of wear. Please contact us at +30 210-6232853 or email us at info@doukissanomikou.com for more information.
For hygiene and safety reasons, we do not accept returns or exchanges on beauty products (such as perfumes, creams, or oils), unless the product is defective or damaged during transit.
If you receive a product with an issue, please contact us within 3 days of receipt.
All Doukissa Nomikou jewelry undergo strict quality control. However, if you experience any issues, please contact us at 210-6232853 or email us at repair@doukissanomikou.com.
For any inquiries, please do not hesitate to contact us by phone at +30 210-6232853 or via email at info@doukissanomikou.com.
Yes, VAT is included in online purchases and is built into the price of our products.
If you are absent during the delivery, the delivery person will leave a note with their contact information so that you can arrange to come back at a new time that best suits you.
Your order is not just a product — it’s an experience.
Each piece of jewelry is packaged with care and attention to detail, in elegant, specially designed boxes or luxurious suede pouches, depending on the item. The packaging exudes sophistication and is subtly scented with the signature Doukissa Nomikou fragrance, for a unique unboxing moment that awakens the senses.
No, you do not need to create a personal account to order at www.doukissanomikou.com. You can make your purchases as a guest, without creating an account. However, by creating your personal account, you give yourself the opportunity to save personal information and shipping addresses so that you do not have to write them with each order.
You have the option to change your password and set a new one. You will enter the my account category, select change password and after filling in the e-mail address with which you opened an account, we will send you a link. You will click on the link and the system will ask you to change your password.
The delivery time of your order is estimated at one business day from the day you placed it if you are in Athens, 1-2 business days if you are in land destinations, 1-3 if you are on an island and 1-5 business days if you are in hard-to-reach areas. For more information, contact us at 210-6232853.
Orders placed on Friday-Saturday-Sunday will be shipped on Monday. In cases of extreme weather or during sales periods, delivery times may be extended.
The time required to repair a piece of jewelry is estimated at up to 15 working days, depending on the case. For the exact costs, please refer to the section Repairs , or contact our e-shop Customer Service Department.
Shipping and cash on delivery costs for all of Greece are completely free for orders over 40 euros! For more information please visit the section Shipping Methods , otherwise you can call us at 210-6232853 or email us at info@doukissanomikou.com
DOUKISSA NOMIKOU is an intoxicating fragrance that opens with sweet notes that blend harmoniously with heart notes of delicious crunchy caramel and warm vanilla notes. Delicate white flowers, water lilies and juicy red currants provide unique freshness. The aromatic journey closes with woody touches in the base notes that give intensity and duration to this sensual fragrance.
No samples are available, however you can try it out at one of the partner stores.
In Greece you will find it in the physical stores of kosmima.gr, and The Greek Designers Store. In Cyprus you can find it in all Beauty Line physical stores.
Yes, the Body Lotion is enriched with the same aromatic identity of the fragrance, to offer a complete experience. Its texture is easily absorbed, leaving the skin soft and subtly scented for longer. For an even more intense effect, you can combine it with the fragrance of the same series!
It is enriched with rich avocado oil, sunflower oil and almond oil that nourish the skin, protect it, prevent dehydration and irritation while offering antioxidant protection.
Provitamin B5 retains moisture in the skin by forming a protective film on the surface that prevents transdermal water loss, keeping the skin healthy and youthful.
In Greece you can try the fragrance at the physical stores of kosmima.gr in Athens, Thessaloniki and Grevena as well as at The Greek Designers Store in the Golden Hall shopping center.
In Cyprus you can find it in the physical stores of Beauty Line.